Refund policy
From the date of receipt of your order, you have 14 days to exercise your right of withdrawal and return the products. In order for your return to be accepted, the products must be in their original condition. The following criteria must be met:
1. CONDITION OF THE PRODUCT
The returned product(s) must not show any signs of use or modification.
2. LABEL AND PROTECTIVE PLASTICS
The product must keep its label and the protective plastics must still be stuck.
3. STORAGE BOX AND PAPERS
The product must be returned with its storage box and all accompanying papers provided.
4. ACCESSORIES
The product must be accompanied by all accessories provided and included in the offer.
If any of these criteria is not met, we will not be able to issue a refund.
To return your order, please contact us using the contact form. We will explain the procedure to follow upon receipt of your request. Please note that, unless there is an error on our part, the return costs are the responsibility of the customer.
Once the return has been made and received by us, you will receive a refund within 5 days on the same payment method used to make the purchase.
1. CONDITION OF THE PRODUCT
The returned product(s) must not show any signs of use or modification.
2. LABEL AND PROTECTIVE PLASTICS
The product must keep its label and the protective plastics must still be stuck.
3. STORAGE BOX AND PAPERS
The product must be returned with its storage box and all accompanying papers provided.
4. ACCESSORIES
The product must be accompanied by all accessories provided and included in the offer.
If any of these criteria is not met, we will not be able to issue a refund.
To return your order, please contact us using the contact form. We will explain the procedure to follow upon receipt of your request. Please note that, unless there is an error on our part, the return costs are the responsibility of the customer.
Once the return has been made and received by us, you will receive a refund within 5 days on the same payment method used to make the purchase.